Kings Road Merch Reviews
Based on 21 customer reviews and online research, kingsroadmerch.com has a consumer rating of 3.3 out of 5 stars, indicating that most customers are generally satisfied with Kings Road Merch.
5 Stars(10)
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4 Stars(2)
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3 Stars(1)
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2 Stars(1)
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1 Star(7)
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How would you rate Kings Road Merch?
Top Reviews
I ordered a few shirts for myself and a shirt for my niece Back in April. One was a preorder for early may which was a shirt where all proceeds go to charity which I was complete fine waiting for, but Here we are in June and I have to receive even a shipping confirmation. I completely understand that there is an epidemic going on and all but this is ridiculous. I was fine waiting a couple of extra weeks with everything going on but an extra month is excessive. I will never order from them again. Get your priorities together.
Order was never picked and after waiting for vague answers multiple times after a month i got frustrated and wanted to cancel with a full refund. Guess what happened? They created a shipping label claiming my order was shipped that day so not only did i not get a refund like i asked but now it will be lost in the mail with no clear answer as to whether it was actually picked physically. I believe someone over there is trying to avoid answering their boss why they might be losing money so they do these shady business tactics to avoid getting questioned or fired.
There are multiple reviews of this happening to other people. Don't shop here!
Customer Reviews (21)
Showed up perfect and on time! Thank you for the punctual processing/shipping!
I had preordered the Circle Jerks/ Group Sex/ lp (splatter vinyl) w/ booklet and when it promptly arrived it was damaged! Even though this was excellently packaged, the USPS left their mark. Once I contacted Kings Road Merch then problem solved; immediately! I just received my replacement lp and it was sent out with 2 Day Priority. I'm happy that these guys mean business! "Cheers, eh!?"
I am always hesitant to order hoodies online because I'm never sure how they'll feel but I am so happy I tool the chance on my DKM hoodie! It's soft and lightweight bit still warm. The t shirts are Tru to size or maybe even a little roomy, this is my second order and nothing but good products and timely shipping. Thanks!
shirt was out of stock ...was notified...picked another...got it fast...no sweat
This album was definitely worth the wait. Hits home in to many ways. Thank you for all the kickass music along the way. True fan for life!!!
I been writing emails to find my order. I have not got any response. Error with tracking is where I'm stuck at.. where is my merch king merch
I ordered a few times from Kings Road Merch. Almost my whole wardrobe consists of Rise Against Merch. I love the quality of the Shirts. Customer Service in Germany is excellent. Shipping is fast. Can't ask for more. Thank you very much!
Might be great, who knows. Unfortunately use Fedex who are have now given me several scheduled shipping dates but are unable to tell me when the parcel may arrive. Contacted Fedex and astonished at how rude the response was. I was not expecting to be swore at for asking for an updated scheduled delivery date.
I ordered my item as a Christmas gift on 12/02 and I didn’t hear a response. I confirmed the order with customer service on 12/20. I received the item on 12/24. I wish there was more communication.
Terrible company. Awful customer service. I ordered a few items and paid for express shipping. The item took 18 days to be processed and shipped. My repeated attempts to reach out when unanswered. When I finally asked for my order to be cancelled, I received a rude response saying it is too late the order has been processed. The next day it was shipped. I reached out repeatedly for customer service to have a supervisor contact me, I received no response. When i contacted to return they said I could not return.
I couldn't be happier with my experience. I've placed orders with a lot of record labels and merch vendors and feel that Kings Road are better that most. The order was received on time as promised. I purchased a ceramic coffee mug and records that were packed better than any company I've ever ordered from. I will use them again and highly recommend them. I wish every company was this good.
I always love getting Dropkick Murphys merch in the mail. I wish shipping was less costly and quicker to arrive, but other than that I’ve never had a bad experience with Kings Road.
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